Secure My Booking

Secure My Booking is the world's leading provider of ticket refund protection to arts and culture venues in North America, the UK and now Australia! With over 250 venues currently working with us, including more Tessitura organisations than any other protection provider. For the first time, organisations will be able to offer their customers the option to get a refund for their tickets within the legal requirements of Australian law. It's a fantastic way to make additional revenue and offer something that more than 7 million people take up with us every year. With customer service at the heart of everything we do, we are the only provider offering real customer service with a helpline and live chat on our website. You won't find any AI bots, just real people helping your customers gain quick refunds 7 days a week. Our team brings together passionate professionals from the insurance and theatre sectors with more than 80 years experience. The team's extensive knowledge of the ticketing industry ensures that you'll be well looked after by people who love and work in theatre.with more than 80 years experience. The team's extensive knowledge of the ticketing industry ensures that we can be tailored to our partners' needs.